FAQ

CUSTOMER SERVICE

1. How do I contact Insensya Laboratories?
2. What payment options does Insensya offer?
3. How do I use a promo code?
4. I’m an Influencer/Blogger and I’d like to connect!

PRODUCT INFORMATION

2. Do you do any animal testing?
3. Where does your squalane come from?
5. Where is your argan oil sourced?
6. Do your formulas contain parabens?
7. Will Insensya be launching more products?

ORDERS & SHIPPING

1. How quickly will my order be processed?
2. Do you accept international orders?
3. What are the shipping options?
4. When will I receive my order?
5. How do I check on my order status?
6. What if my order arrives damaged?

RETURNS & EXCHANGES

1. What is your return policy?
2. How do I return an order?
3. How long does it take to process a return?